Credit Card Terms of Use


End User Terms of Use contain your rights and duties for the use of the Aximpro MasterCard® Prepaid Card (“Card”). Please read these Terms of Use carefully. By using the Card you confirm you have read and accepted these Terms of Use and that you are responsible for your use of the Card. You shall not acquire any right, title or interest in any Card except as expressly set out in these Terms of Use. You have been given the Card by Aximpro GmbH ("Corporate"). The Corporate has authorised you to use the Card and you do so as agent for the Corporate. These Terms of Use are between you and the Corporate. The Card is operated by third parties on the Corporate's behalf (each a "Card Operator"). For any further questions please contact Customer Care, you can find the contact details on www.engageandgrow.eu (“Website”).


1. The Card

1.1 All funds held on the Card belong to the Corporate and you are supplied with the Card and given access to the funds to purchase goods and/or services at the Corporate’s discretion. You are not permitted to load your own funds onto the Card. Cards can only be loaded by the Corporate. You do not have the right to redeem any funds held on the Card for cash nor to claim any refunds on transactions for any reason.

1.2 This card can be used to pay for goods and services at retailers that display the MasterCard® Acceptance Mark. Your Card cannot be used to withdraw cash.

1.3 You may only use the amount, that has been loaded onto the Card. No negative balances are permitted on the Card. If you use the Card in breach of this provision for a transaction in excess of the amount loaded onto the Card and a negative balance arises, you shall be liable to pay the full amount of the negative balance immediately to the Corporate, plus any charges imposed on the Corporate by a Card Operator for the negative balance arising.

1.4 The Card is valid for 36 month. After expiry of the Card you shall no longer be able to use the Card. You cannot use any funds which may still remain on the Card to pay for goods and/or services after the expiry date. Once your Card has expired you must destroy it. The Corporate can, by its absolute and sole discretion, choose to renew your card and transfer the remaining funds on to the new card.

1.5 You agree to co-operate with the Corporate if it needs to verify your identity and that the Corporate may keep copies of such identity verification information and share this with a Card Operator.

1.6 Data collection and use related to your use of the Card are subject to the Aximpro Privacy Policy, which can be found at www.engageandgrow.eu. By using the Card you agree to your data being used in accordance with the terms of the Aximpro Privacy Policy.


2. Security

2.1 You must keep your Card safe and secure. You must keep passwords or login credentials related to the Card safe and notify the Corporate and Customer Care immediately if you believe security has been compromised.

2.2 You must report to the Corporate and the Customer Care immediately if your Card is lost or stolen. You must also report to the Corporate and the Customer Care immediately if you have any concerns in relation to any transactions.

2.3 You shall only destroy a Card if it has expired or you have been instructed to do so by us or a Card Operator. If you destroy a Card other than in accordance with these Terms of Use, or a Card is destroyed as a result of your negligence, then you shall pay for the costs of any replacement Card(s).


3. Representations, Liability and Indemnity

3.1 You represent and warrant that you are at least 16 years of age and that you possess the legal right and ability to be legally bound by these Terms of Use.

3.2 You shall indemnify the Corporate and each Card Operator from any payments, costs, expenses (including reasonable legal fees properly incurred), losses, claims, damages, awards, orders, liability, compensation, actions, settlement arrangements, demands and proceedings of any nature whatsoever resulting or arising from: (i) your breach of these Terms of Use; (ii) your misuse of the Card; (iii) any use of your login or other password, (iv) use of our website or its content; (v) your negligence or dishonesty; and/or (vi) your breach of any applicable laws or regulations.


4. Termination and Suspension

4.1 You may terminate these Terms of Use prior to the expiry of your Card. If you choose to do so, any funds held on the Card shall revert to the Corporate and you shall have no further rights to the funds that were held on the Card, including no rights to have such funds transferred to a new card or otherwise paid to you.

4.2 The Corporate reserves the right to terminate this agreement or block the Card immediately at its absolute and sole discretion, if you breach any of the Terms of Use (including any terms found in the Privacy Policy) or if the Corporate believes you or the Card of being involved in any fraud, foul play or in an event of slight negligence by you.

4.3 If your contractual relationship with the Corporate ends, the Corporate may require you to return your Card or, at its sole discretion, permit you to continue using your Card to use up any remaining funds until the Card expiry date, or determine that funds held on the Card are no longer valid. Upon termination of these Terms of Use, you must immediately cease using the Card and, if required by the Corporate, destroy the Card.


5. General

5.1 The Card Operator may modify or amend these Terms of Use or any portion of them at any time. Up to 60 days’ notice will be given to the end user of any changes that will affect you. When it does so it will send you a new version of the Terms of Use by e-mail six weeks prior to the change taking effect. We will take into account your interests when making changes to these Terms of Use and will not make changes with regard to the substantial rights and obligations of the parties under these Terms of Use. You are not obliged to accept any change and you have the right to object to a change within the six week period prior the change taking effect. If you notify Customer Care of any objection, then your refusal will be taken as your request to cancel your Card. Otherwise, by using the Card after the date of the change, you agree to all such changes.

5.2 These Terms of Use are governed by English law and all parties agree to the non-exclusive jurisdiction of the German courts.

5.3 If any part of these Terms of Use are disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.


Customer care
Telephone: +44 844 7744 740 (UK landline fees apply).
Mail: support@engageandgrow.eu

The Aximpro Prepaid MasterCard® card is issued by Wirecard Card Solutions Ltd („WDCS“) (authorized by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051)), or the Wirecard Bank AG, pursuant to a license by MasterCard®.

International Incorporated. MasterCard® is a registered trademark of MasterCard®.


As at February 2016

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